SFS Account Executive West's Safety Services division is excited to announce an Account Executive job opening This position is remote and will be based in the western United States. The Account Executive will be responsible for selling the designated business unit's products and services to telephony carriers or public safety entities as well as continual prospecting activities. This includes significant efforts in cold calling new sales leads for assigned business services; following the sales process from beginning to end while supporting corporate and departmental goals and values; participating in the activities related to problem resolution; establishing an excellent working relationship with clients and continuously striving to improve the business relationship and overall level of service. MAJOR JOB ACCOUNTABILITIES Intrado Sales Function - Responsible for continual prospecting activities to include significant efforts in cold calling new sales leads for assigned business services following the sales process from beginning to end while supporting corporate and departmental goals and values Qualify new business prospects by determining if the prospect matches company services and qualifications, outlining opportunities and benefits of pursuing relationships Support sales activities such as request for proposals (RFPs) and the development of their responses, proposal development and delivery of proposal presentations and materials for existing and new clients Participate in on-site client visits, create client communications (e.g., major proposals, direct mail copy, problem resolution correspondence, etc.) as required Maintain up-to-date knowledge of 9-1-1 and public safety technologies, clients and applications of business divisions to understand the Company's capabilities and whether or not those capabilities are compatible with the prospect Identify prospect's current experience with telecommunications services and awareness of products, applications and services to assist in determining level of interest Participate in annual trade shows ensuring the Company is represented in a way that will produce the greatest returns and project an image consistent with corporate objectives Problem Resolution - Proactively oversee the activities involved in quality resolution of problems related to area of responsibility Escalate to supervisor any situation outside the employee's control that could adversely impact the services being provided Place the highest priority on providing quality service by ensuring the unique needs of internal/external customers are met Provide analysis and feedback to management staff and appropriate departments regarding recurring problems, recommending improvements aimed at reducing future occurrences of problems Participate in creating, administering, and continuously updating procedures for resolution of all related issues Client Relationships - Establish an excellent working relationship with clients, continuously striving to improve the business relationship and level of overall service West is providing Proactively offer consultative advice to management, detailing how program may be enhanced Ensure the unique needs of the client are understood and identify improvements needed to enhance business relationships, increase revenue, and exceed the client's expectations Mental and Physical Requirements - This position will be exposed mainly to an indoor office environment and will be expected to work near or around computers, telephones, and printers Related Duties as Assigned - The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents Consequently, job incumbents may be asked to perform other duties as required Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above Please contact your local Employee Relations representative to request a review of any such accommodations
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.